Your customer data is your most valuable asset. We protect it with the same standards used by the world's most regulated industries.
Annually audited for security, availability, and confidentiality
Full EU data protection compliance with DPA agreements available
Healthcare-grade data handling with BAA agreements available
Payment card industry compliant for financial service customers
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Voice recordings use dedicated per-customer encryption keys.
Choose where your data lives — US, EU, or APAC. Data never crosses regional boundaries without your explicit consent.
Walie.ai employees cannot access your customer conversation data. All access is audited and requires customer approval.
Quarterly pen tests by independent third parties. Results reviewed by our security board and shared with enterprise customers.
24/7 security monitoring with < 15-minute response SLA. Enterprise customers get dedicated incident response contact.
Complete immutable audit trails for all system access and configuration changes, exportable for your compliance needs.
Contact our security team directly. We respond to all security inquiries within 24 hours.
security@walie.ai